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Shipping Policy

Party On Balloons USA
https://partyonballoonsusa.com/

Last updated: 03/04/2026

Business Hours

Our location operates during the following hours:

Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Order Processing & Shipping Times

Orders are typically processed within 1–3 business days, unless otherwise specified.

Orders placed before 2:00 PM (Monday–Friday) may be packed and shipped the same day, depending on packaging time and carrier availability.

Orders placed later in the afternoon may still be prepared and packed the same day but will be shipped the next business day, as carrier drop-off times may have already passed.

Saturday Orders

Orders placed before approximately 1:00–2:00 PM on Saturdays may be shipped the same day only if we are able to drop them off at UPS.

If a Saturday shipment cannot be dropped off in time, the order will be shipped on the next business day (Monday).

Orders placed on Sunday or holidays will begin processing on the next business day.

Once your order ships, you will receive a tracking number via email.

Shipping Carriers

At Party On Balloons USA, we ship orders using trusted carriers:

  • UPS (United Parcel Service)
  • USPS (United States Postal Service)

All shipping services, delivery estimates, and transit times are provided directly by these carriers.

Shipping Costs

Shipping costs are automatically calculated at checkout based on:

  • Product weight
  • Combined weight of items in the order
  • Destination address

We do not manually set shipping rates. All rates are calculated in real time by UPS and USPS.

Customers can choose their preferred shipping option during checkout.

Delivery Timeframes

Delivery times depend on the shipping carrier and service selected at checkout.

Available options may include:

  • Ground Shipping
  • Priority Mail
  • Expedited Shipping
  • Express Shipping

Estimated delivery dates shown during checkout are provided by UPS or USPS and may vary due to:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Other unforeseen circumstances

Party On Balloons USA is not responsible for delays caused by the shipping carrier once the package has been shipped.

Flat Rate Shipping Promotion

We currently offer the following shipping promotions:

  • Flat Rate Shipping of $15 on orders over $200
  • Free Shipping on orders over $250

These promotions are automatically applied at checkout when the order subtotal qualifies.

Promotions apply to standard shipping within eligible areas and may exclude oversized or heavy items.

Address Accuracy

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, the customer will be responsible for any additional shipping fees required to resend the order.

Lost or Damaged Packages

Once an order has been handed over to UPS or USPS, the shipment becomes the responsibility of the carrier.

If your package is lost or damaged in transit, please contact the shipping carrier directly using your tracking number. We will gladly assist you if a claim needs to be filed.

Questions

If you have any questions regarding shipping, please contact us:

Email: [email protected]

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